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Government support through Aged Care Specialist Officers

Article published on: 19-12-2023

Australia’s aged care system can be overwhelming and confusing to navigate. Clients can be reminded that Aged Care Specialist Officers are available to:

explain the different types of aged care services available (eg home care and residential aged care)
determine eligibility for Government-funded services
refer for an aged care assessment
provide financial information about aged care services (such as an estimate of the fees that may be payable)
assist in appointing a representative, and
provide details of local support services.

A free appointment can be made in person at some Services Australia offices or via video chat. Access to this support can assist families in navigating some of the complexities of the aged care system and compliments specific financial planning advice including cashflow, funding of accommodation costs and options with the family home.

This communication is prepared by Actuate Alliance Services Pty (ABN 40 083 233 925, AFSL 240959), a related entity of MLC Wealth Limited (ABN 97 071 514 264). This is for financial adviser use only – it is not to be distributed to clients. The communication has been prepared to provide financial advisers with technical resources, support and knowledge. The information in this document is current as at the date of publication and reflects our understanding of existing legislation, proposed legislation, rulings etc as at the date of issue, and may subject to change. In some cases, the information has been provided to us by third parties. Whilst care has been taken in preparing this document, no liability is accepted for any errors or omissions in this document, and loss or liability arising from any reliance on this document. Any general tax information provided in this publication is intended as a guide only and is based on our general understanding of taxation laws. It is not intended to be a substitute for specialised taxation advice or an assessment of your liabilities, obligations or claim entitlements that arise, or could arise, under taxation law, and we therefore recommend your client consult with a registered tax agent.